Bridging users & manuals creatively
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Posts Tagged ‘eat your own dog food’

The doQer Help Section: Eating Our Own Dog Food

Monday, July 13th, 2009

In parallel with the private beta testing that doQer is undergoing at the moment, we’re drafting out the “Help” text that will appear on the site to guide our users.

Of course, since doQer’s purpose is to host user manuals, all of the “Help” text will itself be contained in a user manual hosted on doQer. We’re eating our own dog food.

Making the manuals has actually been a very instructive process for us. As a developer it can be hard to put yourself in the shoes of the user, but using your own product for the purpose it’s indended, not just in a test scenario but on a real life project, really helps to identify areas for improvement.