Bridging users & manuals creatively
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doQer is the super-easy way to manage your user manuals
Keep up to date with the upcoming features of doQer, and our thoughts on how to manage user manuals efficiently by reading our blog below
(if you want to learn more about doQer then this post is good place to start!)

Homepage Designs Have Arrived!

April 29th, 2009 by Mark

It’s an exciting day here at doQer HQ as we’ve just received the final design for the doQer homepage, created by the insanely talented Winnie Lim. I’ve worked with Winnie on a few different projects now and every time she’s exceeded expectations. We’re really pleased with the look and feel of the new homepage - classy and elegant!

Only the homepage has been designed so far. Obviously the same “look and feel” will be used throughout the site, but the sub-page designs haven’t been created yet as not all of the functionality has been finalised. We’ll get round to that soon, but in the mean time here’s a run down of how we arrived at the current design.

First of all, we sent a (very vague!) design brief to Winnie. Here’s an excerpt:
“we’ll be hosting user manuals that might contain their own graphics, artwork etc, so it’s quite important that the colour-scheme of our site (which will appear around the edge of the user manuals) is neutral enough not clash with lots of different stylistic elements, but also stands out enough to be noticeable as a distinct part of the page (what an impossible request! - sorry!)”

We also created a very rough mockup in PowerPoint:

design brief

With only our kindergarden-style drawings and impossible colour palette requests to work with, Winnie came up with this amazing first draft in no time at all:

first design

We loved the new design, but having requested toned-down colours when we saw this design we did a U-turn and decided it needs much more bold colours in order stand out and be memorable. Winnie cheerfully accepted our feedback and came back with the following masterpiece:

second design

That was pretty much perfect. We just wanted to change the diagram a bit so it was more in-keeping with the rest of the design, and put in a footer so we could see how it would look. That led to the third and final design, which we’re now in the process of transforming into HTML/CSS goodness. Check back soon to see it for real!

third design

It looks nothing like how we imagined it would, but that’s the great thing about working with a talented designer - it leads in directions you never thought you’d go, and the final product is better as a result. Thanks again Winnie!

What’s doQer?

April 20th, 2009 by Mark

doQer was dreamt up to solve a problem: user manuals are a pain.

If you’re a company that makes widgets, the last thing you want to worry about is creating a user manual for them. You want to focus on making your widgets as good as possible.

But the people who are going to buy those widgets need to know how to use them. So you have to create instruction documentation, often in many different formats: a printed manual that you can ship with your product, a PDF file that your users can download, some online help files for your website, and so on.

It takes time to create and maintain all the different formats. In many companies, the formats are maintained separately, so whenever a change or correction is required it has to be made separately to the printed manual and the online version.

doQer aims to solve that problem. We’re creating a web application that will allow vendors to maintain just one user guide document, and will automatically create all the different formats of user information just from that one data source.

Simple, but (hopefully) very useful. We’d love to hear your feedback on features that we should be aiming for, and how we can develop the idea further.